Customer Success Festival

Absorb the expertise of world-leading customer success thought leaders & supercharge your organization's growth.  

 October 13-14, 2022 

Until the festival starts

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๐Ÿ™‹โ€โ™€๏ธ 2,000+ attendees
๐ŸŽค 20+ customer success speakers
๐Ÿง  12+ hours of game-changing presentations

Meet your speakers ๐Ÿ‘‹๐Ÿผ

See the customer success leaders taking to the virtual stage, with more to be announced each week.

Secure your place today

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Why attend Customer Success Festival?

๐Ÿ™€ Customer success is rapidly evolving, this event will increase your strategic knowledge leaving you ready to tackle any challenges that come your way.

๐Ÿง  Bringing new and innovative ideas to the table can be tough when youโ€™re stuck in the day-to-day grind. Break the mold with #CSfest and refresh the way you think.

๐Ÿ‘ค Stand on the shoulders of giants and learn from some of the most innovative organizations in the space and take their successes back to your desk.

๐Ÿ™‹โ€โ™€๏ธ Every challenge, idea, and strategy is unique. Youโ€™ll be able to pick the brains of experienced customer success leaders and get answers specific to you.

๐Ÿฌ Build your own event, pick โ€˜nโ€™ mix from a broad range of CS topics to develop your skillset fast.

๐Ÿค Connect with 2,000+ enthusiastic CS peers online, youโ€™ll have ample opportunity to forge new relationships and grow your network.

Here's what others are saying



Tiering your customers to create customer and team wins 14 October 2022, 05:45 PM
Celia Gouveia Vice President, Customer Success, Wisq
How to plan a CS strategy around sentiment and relationships 13 October 2022, 06:30 PM
Ori Entis CEO and Co-Founder, Staircase AI
30-60-90 day strategy for customer success leaders 13 October 2022, 04:00 PM
Alexia Parsons & David Rostan Stonly & Stonly
Building teams through effective leadership 14 October 2022, 02:30 PM
Robyn Savage Customer Success Director, Tessian


Learn from DocuSign, LinkedIn, GitLab, and Adobe CS leaders.

Customer Success Festival has curated an agenda bringing some of the brightest minds together to shine a light on the most pressing topics in customer success today including:

โ†’ Building alignment between sales and post-sales customer success teams to drive LTV

โ†’ Optimize your onboarding process to reduce early-stage churn

โ†’ How to enable your organization to achieve retention and renewals

โ†’ Tracking the high-growth trajectory of customer success and looking at the future of the function

SEE FULL AGENDA

Customer Success Awards 2022

Would you believe it? Itโ€™s that time of year again. Time to sit back and reflect on the awe-inspiring talent weโ€™re seeing flourish this side of the sales funnel.

Weโ€™ll be announcing the extraordinary winners of the CS Awards at the festival, so whether you want to nominate yourself, a colleague or your team weโ€™ve got a category for every achievement.

Nominations have now closed!

SEE LAST YEARS WINNERS


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